Customer Testimonials

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DealerRater Sep 22, 2022

Efficient and great communication! Chad was very helpful and courteous. I will go back again!

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Cars Sep 18, 2022

Bought my GMC Sierra 1500 SLT today. Entire process was a breeze. Andrew was amazing, took time to explain all the queried that we had. After purchase, did all the setup and made sure we left on time. I liked the model on the lot and picked it up. Alejandro in the finance was excellent, entire finance was done without much of waiting. In 3 hrs we were in and out with a brand new truck. Keep up the good work

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DealerRater Sep 3, 2022

We worked together to negotiate a deal pleasing to both parties and I received great service.

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DealerRater Sep 1, 2022

Honestly all five starts are well deserve for Luis the sales rep very impressed for his Dedication on making sure that I found what I need it I think I was a hard buyer And he kept looking and staying in touch Took about 2-3 months All though I said no many times He never gave up My thanks extend to mr McCoy for his help in the deliver of the vehicle Thanks team for your help Very happy with the purchase

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DealerRater Aug 26, 2022

Always helpful and complete maintenance or service repairs on a timely manner. I work mainly with Scot because he does a great job on welcoming me and taking care of the process.

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Cars Aug 8, 2022

Bought a new Yukon on Saturday and the process was seamless. The vehicle started puking coolant out of the overflow when we pulled in the driveway. My salesman, Toby, had the service manager and one of the diesel techs show up at my house Sunday morning to try and figure out the problem. Can't say enough about the quality of service from the entire Nyle Maxwell team. This is my dealer of choice in CTX.

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DealerRater Aug 8, 2022

Bought a new Yukon on Saturday and the process was seamless. The vehicle started puking coolant out of the overflow when we pulled in the driveway. My salesman, Toby, had the service manager and one of the diesel techs show up at my house Sunday morning to try and figure out the problem. Can't say enough about the quality of service from the entire Nyle Maxwell team. This is my dealer of choice in CTX.

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Cars Aug 4, 2022

I am very satisfied with my car shopping experience at Nyle Maxwell. Representative, Jacelyn Herbert, made my experience seamless and pleasant, as she listened to my needs, patiently answered my questions, and worked with me to help me make an informed purchasing decision. I would recommend Jacelyn to any Nyle Maxwell customer looking for a hassle-free, professional car buying experience. I'm satisfied with my new car and look forward to doing business with Nyle Maxwell again.

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Cars Jul 27, 2022

Tom Gammons runs a tight ship. These guys are not putting ?price increases due to market conditions on their cars. Just a well oiled machine that takes good care of their customers. Easy process, professional employees

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DealerRater Jul 12, 2022

Roundrock GMC has your best interest in mind. They are here to help you. They will put you in the vehicle you want.

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Cars Jul 8, 2022

I was very happy with the dealer and the staff that I had contact with. I would buy from them again.

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Cars Jun 24, 2022

Andrew in sales and Alex in finance are very helpful and professional. Great experience!

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DealerRater Jun 24, 2022

Sales and services departments are top notch I’ve had good experience with both. Just had car serviced and Kyra in service was great.

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Cars Jun 23, 2022

I would buy another vehicle from this dealership. Just super people

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DealerRater Jun 20, 2022

We purchased two new cars here in one month because of the quality and service.

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DealerRater Jun 8, 2022

After making the appointment I forgot that I needed a inspection also. I called Kara and she got it all done in a timely manner. They took care of me and that means a lot.

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DealerRater Jun 7, 2022

Great service department. I will continue to service my truck at Nyle Maxwell. Scott is very helpful.

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DealerRater Jun 3, 2022

I just purchased my third GMC and am very pleased with the staff that I have dealt with. My salesman Toby was very knowledgeable and professional. I did not feel pressured which I really appreciated. Mark the finance guy was very knowledgeable and professional and again no pressure. In my experience the service has been excellent and Scott has always been very professional and efficient. I look forward to continued service from Maxwell GMC.

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DealerRater May 18, 2022

Excellent service and forthright. Advisor Scot Murray is always kind and courteous and a pleasure to deal with.

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Cars May 14, 2022

Always I have my maintenance for my Yukon there , fast and good service

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DealerRater May 3, 2022

Everyone is pleasant. Helpful and professional. They as real find. I took my car in for service & it went through in a timely manner & without issue. I had the opportunity to discuss my options of my lease buy-out with Mark in finance & was pleasantly suprised at how easy & natural the experience was. I could not be more impressed. Well done!

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DealerRater May 2, 2022

As always I am completely satisfied with the service that I received from Scot and the whole service department. My car was towed in Sunday evening, looked at first thing Monday morning and ready to pick up by that afternoon. If I could, I would rate 20+ stars.

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DealerRater Apr 29, 2022

As a senior, I have to make time to get my car serviced. Since we only have one car and live in a senior living community, it’s even more difficult. With a confirmed appointment and the understanding of the above, Steve got my Acadia back on the road on seven hours. It was apparent that he made sure things got done. I’ll me back.

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DealerRater Apr 19, 2022

The dealership and salesman Martin were great to do business with. Martin had the truck ready as promised and the buying process was seamless. Martin was able to answer all questions we had with our new truck. We would definitely use him again when we need another new car or truck.

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Cars Apr 9, 2022

Everyone there worked diligently and worked TOGETHER to get me to my desired payment, beating my pre-approval, and even playing with my daughter while we waited for the vehicle to get detailed. Feels like family here.

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DealerRater Apr 4, 2022

I went to Nyle Maxwell GMC to get a discount on a new truck at a time when no one else had any incentives or much inventory. The buying process was simple. Everyone was very friendly, honest, accommodating. They even picked me up at the airport to make the deal. It was the best truck-buying experience that I have had in 30 years.

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Cars Mar 31, 2022

Great experience with Josh and Madi. I would do business with both again and highly recommend Nyle Maxwell

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DealerRater Mar 26, 2022

I was extremely happy with how Scot Murray managed the service of my GMC Sierra. He made sure I got all my questions answered and concerns addressed. Entire process...from start to finish...was top notch!

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DealerRater Mar 26, 2022

Go see Toby! He will help you out! We enjoyed meeting him and he was easy to work with!

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DealerRater Feb 16, 2022

Did not like Chad. He was very condescending. Least busy I have seen the service bay. I will be back hopefully not with Chad

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DealerRater Feb 7, 2022

Jaclyn was Prompt and very helpful. I was kept informed every step of the way

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DealerRater Jan 31, 2022

Best dealer experience in 53 years. Martin McCoy is personable, knowledgeable and very helpful. A#1!

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DealerRater Jan 28, 2022

This is my go to dealership for all of my mechanical needs on all of my GM devices

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DealerRater Jan 23, 2022

I had a great experience with them. Curtious, friendly and professional. I highly recommend them.

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DealerRater Jan 16, 2022

This auto is the fifth car I have purchased from Nyle Maxwell. I am a senior citizen widow so I have to trust my purchases. Nyle Maxwell has been fair with me.

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DealerRater Jan 13, 2022

They got my vehicle in and out quickly. They contacted me once vehicle was ready to be picked up. Service advisor informed me of the repairs made.

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DealerRater Jan 13, 2022

Excellent service department. Got my vehicle in and out when promised. Offered a few extra

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DealerRater Jan 3, 2022

On Wednesday evening 12-29/2021 I put did an online inquiry for a 1500 Sierra. Thursday morning within 10 minutes of sales opening Andrew contacted me to discuss the vehicle. We set up a time for me to come in and look at the truck and go over the buying process. From the minute I walked through the door Andrew and everyone at the dealership treated me like family. Andrew spent time to go over everything and answer all of the questions I had. Reid in Finance made sure I got any and all discounts I was eligible for. After the sale Andrew ...

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DealerRater Dec 30, 2021

Service writer was ready when I arrived and my vehicle was finished before the time promised.

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DealerRater Dec 30, 2021

Nyle Maxwell has always been our go to GMC dealer. Always prompt courteous service. Our service advisor Chad V. kept us informed, making sure our vehicle was up to date on any recalls and offered his assistance on anything we may need in the future. Excellent service in times where so many have selected to go in a different direction. We will continue to be a Nyle Maxwell GMC customer and highly recommend them.

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Cars Dec 29, 2021

I had a great experience with Michael in the sales department, Reid in finance, and even Jenny in service. There was minimal haggling on price. And no last minute add ons. After I purchased I quickly got a nail in my tire and they all coordinated to get me in and taken care of quickly. I’ve had other dealerships forget you exist after signing on the dotted line so it’s nice that Nyle Maxwell GMC is different. They have earned my business for future purchases.

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DealerRater Dec 17, 2021

Great service department. My service advisor Scot always treats you well and is very responsive.

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DealerRater Dec 17, 2021

Great service and friendly staff! I have closer dealerships by my location, but I will always go back here!

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DealerRater Dec 15, 2021

Had a great experience! Worked with Andrew, he was wonderful. Not your typical salesman, understanding helpful and personable.

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DealerRater Dec 11, 2021

This dealership was fantastic! They made the purchasing experience super easy! Thanks to Madi & Mitch!!

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DealerRater Nov 19, 2021

Very sensitive and very trustable dealer .They never increase to price on MSRP even if there is shortage

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DealerRater Nov 16, 2021

Service Manager Ricky Wheeler and his service team are the best! No other dealer can compartment to Nyle Maxwell for all your vehicle needs.

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DealerRater Nov 13, 2021

Stephen was excellent! I value you the respect and transparency I received during my visit.

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DealerRater Nov 9, 2021

Was greeted right away by a Nyle Maxwell associate. He got me in touch with Scott who took less than a minute to ask of my needs, and away he went with my vehicle. This just great service!!

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DealerRater Nov 5, 2021

Excellent, friendly and timely service as always! My next car will be a GMC because I trust Scott and the Nyle Maxwell Service Department!

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DealerRater Nov 4, 2021

Great service experience. Service advisor Scott was very helpful, prompt and courteous. Thank you for service.

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DealerRater Nov 3, 2021

Thanks Chad for the service on my GMC truck. Appreciate you keeping me informed of the progress while I waited.

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DealerRater Nov 3, 2021

I’m very satisfied with the dealership. Leo Scheiler was my courteous and professional service advisor.

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DealerRater Nov 3, 2021

Always friendly and fast service Scott was awesome .I was also able to use the 20 dollar coupon that was sent to my e mail

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DealerRater Nov 3, 2021

Jacelyn was an exceptional saleswoman who is very committed to her job and care for the customer.

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DealerRater Nov 3, 2021

I’m always satisfied with my experience at Nyle Maxwell GMC. They are personable and professional.

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Cars Oct 20, 2021

I have had exttremely poor experiances by other dealers in the past and was nervous having to look for a new to me car. This experiance turned it all around for me. Madi was professional and friendly. SHe was not pusshy at all and was able to clearly and easily answer most all questions. Financing was a breeze. I was not planning on purchasing that day but everything went so well I drove home in my new vehicle after only at most 3 hours of time well spent. Thank you for this great experiance. I am not usually an easy person ...

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DealerRater Oct 15, 2021

Everyone there was very professional and helpful especially when vehicles are hard to find. Shout out to Jacelyn Hebert who worked very hard to make everything go so smoothly. I highly recommend Nyle Maxwell GMC

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DealerRater Oct 14, 2021

Dealer ship is amazing. Over the last 14 years we have bought 2 suv's and 1 truck from them. Scot Murray has been our service rep the whole time. He is great and service everytime is amazing. Never had a problem with service.

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DealerRater Oct 13, 2021

As usual very good, timely and efficient service. Have been dealing with Scott for years and continue to be very pleased. Kudos to Scott. We are and will remain members of the Maxwell Family of dealerships!

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DealerRater Oct 4, 2021

Service representative was prompt, listened to my concerns and took the necessary actions to make me a satisfied customer.

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DealerRater Oct 4, 2021

Vehicle had to be towed to dealership for service, but when it got there, I was informed of its arrival. Later,I was informed what the problem was and what Nyle Maxwell was going to do to fix it. They kept me informed of progress and called when it was ready. I can t ask for any better service than that.

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DealerRater Sep 24, 2021

Always very attentive and very informative about my vehicle. I feel very satisfied ever time I call him for help on my vehicle. Always 100% satisfied.

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DealerRater Sep 24, 2021

Jose was awesome great customer service overall. The finance department was quick on processing my transactions.

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DealerRater Sep 21, 2021

Came in for an Oil Change this morning, just before 7 AM, and I was back on the road at 7:25 AM.

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DealerRater Sep 10, 2021

Steve Shuster my service advisor was quick and friendly throughout the whole experience. He did an excellent job of keeping me informed of the status of my vehicle. When I wanted a more complete understanding he was able to put me in touch with the tech John Henry who did an excellent job in helping understand what I wanted to know. Tom the shuttle drive provided a very timely and pleasant drive to take me to work. I want to thank you all for making this a complete pleasant experience for me having my vehicle serviced. I look forward to ...

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DealerRater Sep 8, 2021

Thank you Scott for always taking such good care of us and our vehicle. We really appreciate the courtesy that you and the staff in the service department always show us!

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DealerRater Sep 2, 2021

Chad and the mechanics were efficient, courteous, and professional. I was early for my 1:39 appointment and Chad Volstory came out to assist me.

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DealerRater Sep 2, 2021

Muy buen servicio tratos muy amables y muy buenas trocas pregunten por José muy buen Chavo se los recomiendo o por cesar y el Compa Alex.

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DealerRater Sep 1, 2021

This is my third car purchased from Nyle Maxwell. Josh Lee and his team are the best. The service department is just as good. Can't go wrong with these guys.

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DealerRater Aug 27, 2021

Very happy buy again thanks Super recommend this shop A++++ + Great dealer find Toby turner

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DealerRater Aug 25, 2021

Tough to get solid information prior to coming onsite. Great once I finally narrowed and found my vehicle there. Mike was good to work with as was Donna in finance. I’d definitely work with them again

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DealerRater Aug 13, 2021

What a great place!!! Everyone was absolutely awesome! Our experience was superb!

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DealerRater Aug 10, 2021

Jose and Team customer service was outstanding. Jose and Team walks the customer through the process step by step. Excellent service and great vehicle pricing.

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DealerRater Aug 9, 2021

Andrew and the crew at Nyle Maxwell are phenomenal. They go out of their way to help you get in the right vehicle. We are so very happy

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DealerRater Aug 6, 2021

My salesman Martin was so helpful. He introduced me to his supervisor. Then went out of his way to connect be with the parts team. The cashier was so polite and assisted me with my GMC points that I have earned and the whole transaction took no time at all. Great service from everyone there.

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DealerRater Jul 28, 2021

Tyler made my buying experience so easy and fast.and Donna explained the extended warranty so understandable.and also the person who was in charge doing the tint, he was very nice as well.

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DealerRater Jul 28, 2021

Dealership was great to work with. They looked everywhere for the vehicle I wanted. They kept me informed all along its path. They cleaned it right away for me.

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DealerRater Jul 26, 2021

Had a great experience my service advisor was great as usual got me in quickly had my oil change done and tires rotated great service with be again and recommend buying a vehicle at Maxwell GMC and using their service department and ask for Scott

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DealerRater Jul 21, 2021

Made an online appointment for oil change/tire rotation. Thanks to Jenny for making sure the appointment was on schedule. Chad was on point again taking care of my Sierra SLT. I appreciate the assistance from the Nyle Maxwell staff.

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DealerRater Jul 13, 2021

Most excellent and attentive service of any dealerships I’ve ever been to including Ford!🙄😂

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DealerRater Jul 9, 2021

I had one of the best car buying experiences, Madi was extremely helpful and went above and beyond! Best service! Hassle free and worked very hard for best deal.

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DealerRater Jul 2, 2021

Thanks for the great service. I ress as LLC appreciate what Scott does for me coordinating the devine on my wife’s car.

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DealerRater Jun 29, 2021

Great Service and communication. Alicia always takes good care of us. Will be my only service station for this GMC

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DealerRater Jun 27, 2021

Best GMC service department I have ever dealt with. I have owned GMC vehicles for 25 years! EXCELLENT!!!

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DealerRater Jun 27, 2021

Fast, fair and friendly 😊. Chad advised all work that needed to be done.

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DealerRater Jun 25, 2021

The service started at the scheduled time and was finished with in the expected time.

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DealerRater May 25, 2021

Great dealership. Very clean and very family oriented. I felt extremely welcomed and well looked after. My sales associate was very communicative and very transparent with me which is a rarity for dealerships. She did an extremely good job at sending updates from my vehicles build status to delivery.

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DealerRater May 20, 2021

Good dealership. Scott in service is the best! Fixed my problem quickly. I have been using this dealership for 20 years or longer no problems.

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DealerRater May 17, 2021

I can always depend on Scott and the service department at Nyle Maxwell to keep my car well maintained. Would not consider going anywhere else!

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DealerRater May 14, 2021

They replaced the recalled airbag, oil change and repaired a tire that had a nail in it. They were very courteous and helpful. Thank you.

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DealerRater May 8, 2021

Good service and friendly.take care costumer with nice talking introducing information and options everything and take time ,just say thank you Mr matin I appreciate.,

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DealerRater May 1, 2021

The staff is friendly, professional, knowledgeable, and efficient. They reminded us to get an oil change. They made an appointment for me and got it done!!

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DealerRater Apr 19, 2021

Great crew! Toby was knowledgeable and efficient. Very competitive pricing...definitely will be going back for my next vehicle. Nice 55 in the show room too.

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DealerRater Apr 16, 2021

I had a great experience with Nyle Maxwell, I will refer family and friends. Keep up the good customer service and making customers happy. Go NM!!!!

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DealerRater Apr 14, 2021

Scot Murray has been my Service Associate for many years and each time I visit the dealership I leave with all issues with my vehicle solved. His communication with me is great and my vehicle ready when promised. I rely on him for all service on my Yukon and will continue to do so!

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DealerRater Apr 14, 2021

Martin McCoy from Nyle Maxwell was extremely professional, friendly and courteous. He took our information and kept us updated extremely well through the process of finding and up fitting our new vehicle. He introduced us to all the relative parties such as AME expert Chad, installer Michael and our finance rep. He thoroughly explained all the features of our new vehicle. I highly recommend Martin to any future buyers.

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DealerRater Apr 14, 2021

Everyone at this dealership was 100% committed to ensuring our complete satisfaction. We called about a vehicle we found online. They were able to customize and have ready in 24 hours! Simply amazing!!!

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DealerRater Apr 13, 2021

Employees are professional, patient, respectful, knowledgeable and courteous. My questions and concerns were addressed. I appreciate having a loaner car available. Thank you taking care of my service.

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DealerRater Apr 9, 2021

Josh Lee greeted us immediately upon entering the showroom. My husband shared our horrible experience at an Austin GMC. He and Martin were GREAT! They were able to give us the exact car we wanted at a good price. We’ll definitely and happily recommend Nyle Maxwell GMC!

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